Guestbook

Hi Shian

My lovely new bag has arrived and it’s beautiful 😍 

Thank you, first class service as always 

Denise 

😊x

I have had the LV Propriano Tote on my wishlist for a long time and had actually given up on ever owning one. The few i saw on the preloved marked werent in great condition for the price point so when this popped up on my feed i snapped it up with haste....best decision ever! I have just received my bag and i am in love! Delivery was fast, it was so well packaged and is in immaculate condition! Its my first time buying from Shian but its clear she puts a lot effort and care into everything. Thank you for helping me tick off a dream wishlist item. I will be a customer for life.

Fabulous. Gorgeous condition, caviar and hardware look like new.

Worried it would look huge on me but its actually such a great size.

Third purchase from Shian and all have been perfect.

Thanks again. X

Bag received and I love it!!!! Thank you so much. So much care taken with the wrapping and packing. Thanks for the chocolate too! I will most certainly consider you when I’m selling a bag in the future

Thanks so much, what a great business you have here. I will keep popping back and looking at what you have.

Lauren

Omg the bag is absolutely beautiful!

I can’t even see any faults!!

Thank you so much I love it!!!

I also love the way you packaged it. I felt like it was my birthday!!

Really happy with the wallet, it looks perfect (to my eyes anyway), I'm so pleased to have snapped it up at this price.

Already started using it today

😊

Thank you very much for letting me know about the payment transfer, I really do appreciate it.  And thank you so much for a wonderful smooth transaction, it makes all the difference and is good for peace of mind.

Very best wishes, and I shall definately return to the Nest if another lovely bag needs rehoming.

Lots of love, Jenny xx

Omg, received and absolutely love it

So beautiful and so wonderfully packed

It was like Christmas 

Thank you x

It’s arrived and beautiful and perfect.

Thank you so much for the speedy transaction

Jacqui

Thank you so much!I have just received the Mulberry wallet and am so pleased with it. It’s a gift for my husband’s birthday and I really hope he likes it!Everything has been so perfect with this transaction, from accurate description to excellent communication and speedy safe delivery.

I hope to be back soon for more goodies.

Best wishes,

Hannah x

My bag arrived and I love it! Thank you for packing so beautifully too! I will definitely be back in the future. 

Thanks, 

K

I have just received the Hermès Glove Clip!

I have been after this item since ‘forever’!!

As usual, it was beautifully wrapped, exactly as described, with prompt and efficient service.

Thank you so much!

Wow Shian … absolutely stunning !! And yes I went looking 👀 for the minor detractors but seriously didn’t see anything with the naked eye . Once more, another stunning item from the nest with exceptional service , as ever.

I’ve always worked with customers & processes / best practice to elevate the customer experience & my old boss used to say that setting high expectations is somewhat easy (debatable!) but surpassing them consistently is a tough job … you never fail at either!  Thank you so much … xx 

I just received my item, absolutely love it and wanted to let you know that your fast service and the care you put into the packing have been greatly appreciated.

Thank you so much, Kind regards

Eflah

She arrived safe and sound this morning and she’s beautiful 🥰 thanks again for your kind and wonderful service!

Once my Kelly is back from having a little spa I will be sure to show you her on!! 

I love my Chanel O case, thank you so much Shian! Another wonderful purchase from you.

It's even more beautiful in person than your incredibly clear photos show, along with your very detailed descriptions I always have confidence buying from you. Many thanks!

Absolutely stunning Mulberry Classic Heritage in Raspberry.  I utterly love her.

Shian is meticulous in her attention and care to detail. The condition of my bag actually exceeded my expectations,  as I purchased her in  the spring sale!

Purchasing from the Nest is always a wonderful experience which never disappoints.  Beautifully packaged ass always  with pink wrapping paper & black ribbon as if receiving a personal gift.

Thank you so much Shian you are amazing x

Thank you so much, Shian, for selling another Mulberry bag for me. You always put so much effort into selling bags on your website.

The honest descriptions, beautiful photos and your lovely emails are amazing.

Lots of love W xxx

Safely arrived thank you Shian and it’s instant love!!

The perfect X body length and the colour is utterly scrumptious!

Thank you as always for a fabulous experience ♥️ 

My bag arrived today  beautifully packaged and I’ve instantly fallen in love with her.

I will definitely be buying from Shian again fantastic communication from purchase to delivery so lovingly package

Thank you. X

Excellent from Shian again at The Nest.

I have bought from her & it’s always like opening a little present to yourself with the pretty tissue & ribbons.

Selling through her was a breeze too as she gives honest descriptions of the items & finds any tiny imperfection that you might have missed so totally transparent. And funds are transferred swiftly.

I will definitely be buying from her again & maybe selling too.

I received my LV Stole today, delivered safe and sound. Oh my - I LOVE it! 😍😍😍 It's so beautiful and it was packed up so nicely too! Thank you! 

I have an important work meeting tomorrow and have built my outfit around wearing the scarf for the meeting! 😄

I'm so pleased with my purchase. Thank you again! 

She has arrived and oh my, she’s a beauty- even lovelier in real life!  It’s nice to feel the love on Valentine’s Day 😍

Thanks again - for great correspondence, detail descriptions and quick delivery.

Truly great service.

I’ll be keeping my eye out for future purchases!

Love my latest purchase - a Mulberry scarf.

As always, beautifully packaged, lots of communication from Shain and the item is just as described. 

My favourite re-sale store 😊

 I’ve received my Mulberry Postman’s Long Locked Purse today and it’s absolutely stunning. I was very lucky to find a brand new one too and was amazed when it popped up on Shian’s website this week.

Thank you, Shian, for the beautiful packaging and chocolate and also for all your help the other evening, really appreciated it! It’s always so easy buying or selling with Shian, I think she’s the best there is. Till the next time :-) Lots of love W xxxx

I am in love!!!

This is my 10th mulberry right now and it is my favourite - always though it would be too big for me but lovely.

Love the wrapping and how long it took me to open the parcel - like christmas .

Thank you 
Elaine

 Just ❤️ ❤️❤️ my new Mulberry Alice bag and purse.

They’re absolutely perfect!

This is my second purchase from the Nest and it’ll certainly not be my last. First Class Service from start to finish. 

Thanks Shian xxx

Absolutely love my new LV pouch, have been after one for a while and who better to buy from than Shian!

Thank you so much, smooth transaction and beautifully wrapped as always and can’t wait for my next purchase!

Bonita x

Once again thank you so much for the stunning Mulberry ❤️ Not only did you remember that it was on my wish-list but you sent me a nudge that you had one for sale!

Beautiful bag....

Expertly wrapped & packaged....

Next day delivery....

What more can you ask for?

Thank you x

It’s arrived and I am absolutely thrilled.

Thank you so much for the the beautiful packaging and care you have put into getting it to me safely and quickly.

I would most definitely use you again., so I will keep my eye out

Thank you again

Love Collette xx

Happy Dayyys - The delivery man has just delivered my handbag. Its absolutely beautiful.

Thank you soo much. I cant wait to use it and it was soo beautifully wrapped as well. 

Im over the moon :)

Thank you so much for the speedy postage, I absolutely love my bag and it was perfectly packed!  

You always describe and photograph everything so well, it lets me buy preloved with confidence.

Thankyou

I’ve interacted with Shian for years, both buying and selling. Her level of service and attention to detail is exemplary & her descriptions are absolutely spot on. I’m confident when purchasing from Shian that items are genuine and accurately described. I’ve also sold items with her and communication is excellent and her fees are very clear and fair. Thank you for running such a wonderful business Shian!

Thank you so much for selling two purses for me. Always greatly appreciate all your help along with your beautiful photos and honest descriptions. Lots of love W xxx

I purchased my very first designer bag from the nest about 14 years ago (a vanilla Mulberry Emmy) and was lucky enough to purchase an amazing PS1 recently which arrived at lightening speed, so beautifully wrappped. As always the bag was even better in person, NPN eye for detail means you are never at risk of being disappointed in the condition when your bag arrives - nothing goes unnoticed or undocumented! Buying preloved online can be so stressful, but you can always rely on NPN; the communication, customer service and quality of the stock is unparalleled. Thank you for another wonderful bag and bag buying experience

Excellent and professional service from ordering to receiving, beautiful emails with updates. I’ve bought 2 Mulberry bags and the quality is exceptional. I can highly recommend.

I just wanted to thank Shian so much for the excellent service she provides. I received my gorgeous Lady Doir bag and she was beautifully wrapped.

On opening she was exactly as described. Over the years I have purchased many wonderful bags from the Nest, I really don't have room for any more but the Nest always seems to tempt me Xx

Thank you Shian so much for the stunning Chanel 19 card slip holder. She has arrived, and I actually shed a happy tear as she is SO beautiful. I am so impressed with the service I received, the communication before, during and after the beautiful wrapping (and the branded chocolate!).

Shian, I am beyond happy, you have made this purchase so special.

I will definitely use your services again.

I bought a beautiful Louis Vuitton bag from Shian in October and was so impressed by the whole experience from the clarity of photography, accurate description and ease of purchase to the timely delivery. The bag arrived in a secure package and inside the original LV box had been beautifully wrapped by Shian with a lovely thank you note and a little chocolate. I have also sold a bag via Shian and again this was straightforward. I have told many about this wonderful site and strongly recommend. Thank you Shian. Xxxx

Another fabulous experience buying from Shian - always worry free, a beautiful bag, exactly as described and packaged so well, like opening a birthday present!

Thanks so much once again. x

Utterly stunning Mulberry Bayswater bag. 

I fell in love when I saw it on the website and had to have it. I absolutely Love it!  l am what Shian calls a ‘Mulberry-aholic.” Purchasing from her is such a pleasurable experience with her absolutely meticulous attention & care to detail.  Receiving your parcel from Shian is always like receiving a beautifully wrapped personal gift.

Thank you so much Shian you are amazing x

I have just opened my Mulberry Antony in size small in the Colour Oak. Oh Shian, you’ve done it again…far far far exceeded my expectations. You are simply fabulous! My new bag is everything I knew it’d be! It’s EXACTLY as described. Your photos and descriptions are exemplary. Your communication and attention to detail is second to none. And of course, you post super fast too - because let’s face it, who wants to wait yonks for their new beauty?! Not me!  Thank you a million! xx

Thank you Shian for selling me this lovely Chanel bag.

It come in very nice box, with a note from Shian.

Its first one, but I am sure there will be next ones in the future.

I will enjoy using the bag.

I just want to say a big thank you for making the process of purchasing my mulberry bag so smooth and enjoyable

The bag is in fantastic condition (better than I had anticipated) and the delivery was super fast! I look forward to future purchases with you!

Love Akshi xx

 As a first time buyer from NPN in fact the first time I have ever purchased a pre loved designer handbag, I must say my purchase exceeded my expectations.

Shian quite clearly has a passion for what she does but is also extremely professional in her dealings. She evidently puts effort not just into the product but the whole experience of buying a designer handbag. It was almost like getting a bag from the designers direct without the price tag!

I found her condition guide works strongly in the customers favour as she is zealously honest. I have my eye on another bag I want, I'm hoping NPN gets one soon so I can buy it without any apprehensions from her.

Wish me luck!!

Absolutely amazing service. So personal and friendly, I can’t believe I had only just stumbled upon this gem. The packing was beautiful, communication fantastic what more can I say. Looking forward to more purchases in the future. Thank you

Thank you so much Sian for yet another beautiful purchase.  I absolutely love my LV Coin purse and as usual beautifully wrapped.

Look forward to more purchase in future

All the best, Selina xx

The Mulberry Lily I bought was stunning. It arrived quickly and was  wrapped beautifully.  This is the second purchase from Shian.  I am delighted.  Perfect handbag and wonderful service. Thank you so much Shian.

I purchased a gorgeous patent chanel wallet as a treat for  myself and Shian's service has been amazing. The delivery arrived very quickly and i was updated at every stage and provided with a tracking number. The wallet was well wrapped and arrived safely. I love my new wallet and will be looking on this site regularly for some new additions to my collection. Thank you NPN xx

Thank you again Shian! This was my fourth purchase from NPN and as always I'm delighted with it! I just love the clear photos and detailed description for each item, I never have any concerns about purchasing.

Thank you so much Shian, you're amazing!

My Mulberry bag arrived quickly and it was beautifully packaged in pink wrapping paper with a black bow, a lovely touch. The bag itself is stunning. It looks as good as new and is in immaculate condition. It came with a Mulberry dustbag, authenticity cards and a receipt. I'm really delighted with it. I have been looking for a Mulberry Lily in this colour of Rosewater for a while now and this bag is perfect. I will definitely shop here again. Thank you to Shian who confirmed my purchase, let me know that it had been sent out and informed me of the shipping method. This has been a great shopping experience.

Received my Celine classic bag today  thanks Shian simply the best as always ,description photos communication and packaging x

I really enjoyed my recent experience shopping with the Nest.

It felt personal and professional. Shian ensured my *amazing* new handbag was delivered to me with care and with speed.

I am looking forward to shopping again with the Nest.

I've sold several items through The Nest, and Shian's customer service and communication skills really are second to none! She has very expert, detailed knowledge of the market past and present, and is a joy to work with. Thank you again Shian, for all of your great work! I am sure I'll be back as a buyer one of these days, too. I wouldn't trust anyone else in the luxury second hand market in quite the same way. All my best, Tessa

Thank you Shian, wonderful service helping me to sell my lovely Mulberry bag. You’ve got a great client base and fantastic service.

I felt comfortable about the whole process and you were extremely responsive on email which was also great.

I will definitely be recommending you to friends to both buy and sell handbags. Thank you.

A new customer to NPN but I already know I’ll be a repeat customer. The attention to detail in sale listing to accurately describe and show bag was exceptional. Communication was fast as was delivery. Shian was a pleasure to deal with and I highly recommend. 

I have recently used NPN Authentic Bags to sell on my behalf a beautiful barely used Mulberry Bag and I can’t recommend them enough.

Shian is so helpful and extremely professional. The service she provided was excellent. Thank you so much.

I had bags to sell & Shian provided a 5 star service from start to finish. Highly recommend & would use again.

I bought an absolute dream bag from NPN and if there was only one word to describe my whole experience it would be “faultless!”.

My item arrived quickly and so beautifully packaged. On top of that Shian was in regular contact letting me know my order had been received, packed and sent etc. So welcoming and friendly! I really couldn’t have had better service. I will definitely being buying again and I definitely recommend 100%! Thank you so much Shian! X

Wow! Blown away with the efficiency of service. The bag is everything I hoped it would be and more. Thank you! X